Real-time Mobile Tracking Device   

 

 

 

 

 


 

Table of Contents

Basic Operation. 4

How the GetiSightTM Tracking System Works. 4

Description of Indicators (Lights) 4

Description of I/O (Input/Output) 4

Internal Battery. 5

GPS Tracking. 5

The GetiSightTM Website. 6

Logging In. 6

Signing on for the First Time. 6

Logging In. 6

Adding Additional Devices to Your Account 7

Keeping your data safe. 7

Reading Your Map. 7

Your Vehicle Icon. 8

Your Route. 9

Route Markers. 9

Changing How Your Map Displays. 10

Map Control Panel 10

Using Your Timeframe Controls. 10

Refreshing Your Map. 12

Logging Out 12

Map Type. 12

Zooming and Panning. 14

Configuration Menus. 14

Changing Your Map Settings. 15

Updating Your Profile. 20

Managing Your Registered Device(s) 22

Managing your GetiSightTM Users and Contacts. 23

Contacts. 23

Users. 25

Creating Alerts. 26

New Speeding Alert 26

New GeoFence Alert 28

Advanced: Managing GeoFences. 31

Advanced: Managing Alerts. 32

Help. 34

Using Your GetiSightTM Tracking System.. 35

What the System Is For 35

Using the Map to Find Your Vehicle. 35

Making Sure Your Vehicle Is Where it Is Supposed to Be. 35

Watching your Vehicle’s Speed and Setting Speed Limits. 35

Keeping Track of Miles. 36

The GetiSightTM Tracking System as a Tool 36

Tricking the GetiSightTM Tracking Device. 36

Tutorial cases. 37

A Helpful Reminder – Setting a GeoFence Alert 37

Setting a Speed Alert Depending on Location. 38

Troubleshooting. 39

Basic Troubleshooting Steps. 39

Browser Compatibility. 39

Frequently Asked Questions (FAQs) 39

Safety. 42

Keeping Your Data Safe. 42

Where Operation Is Prohibited. 42

Battery Disposal 42

FCC Compliance Statement 43


Introduction

Basic Operation

How the GetiSightTM Tracking System Works

The GetiSightTM Tracking system is a complete hardware and software solution for tracking your family vehicle.  The GetiSightTM tracking device installed in your car uses GPS satellite data to compute its location and speed.  This information and more can be accessed through your private log in to the GetiSightTM website.  On the website you can track your vehicle, monitor the status of your device, and create your own personal E-mail and cellular phone text message alerts based on your vehicle’s location, speed, and more.

While the vehicle is in motion, the tracker reports its position, speed, heading and time to the GetiSightTM website approximately every thirty seconds if it is traveling above 30mph.  For speeds between 10mph and 30mph, the tracker will report every ¼ mile traveled, and for speeds below 10mph, the tracker will report every 1/8 mile traveled.*

When the tracker is stationary, it will report its position to the GetiSightTM website approximately every hour.*

In addition to reporting on motion, the tracker will notify the GetiSightTM website when the ignition key is turned on or off or when it has switched to its internal battery.  Refer to the section on Route Markers for information about how to read the detailed data that is sent from your GetiSightTM tracking device to the website.

* Reporting times are approximate and are subject to change.

Description of Indicators (Lights)

The indicator lights on your GetiSightTM tracking device (see Error! Reference source not found. ) give you information about how the device is working.

·         The USR1 light is steady GREEN when the device can communicate with the GetiSightTM website server.

·         The USR2 light is steady RED when the device can see GPS satellites.

·         The GPS ON light is steady RED when the device is powered.

Description of I/O (Input/Output)

Your GetiSightTM tracking device has the following input/output features (shown in Error! Reference source not found.):

·         Antennas connections for both the cellular network antenna and the GPS antenna (both antennas are combined in one unit with separate feed lines).

·         Power connection to provide switched and un-switched +12V power to the unit.

Internal Battery

Your GetiSightTM tracking device contains an internal battery to keep the device operating even if it has been disconnected from vehicle power.  When the device detects that it is operating from its internal battery, it switches to a timed reporting mode, reporting every ten minutes until the battery is exhausted (about 3 hours).

GPS Tracking

GPS Tracking is accomplished through communication with an array of global positioning satellites.  For this reason, it is important that your device be mounted with a clear view of the sky.  Any time sky view is obstructed (e.g. the device is stowed in the glove compartment, the vehicle is parked in a garage, or the vehicle is driven through a tunnel) the GetiSightTM device may not be able to receive the signals from the necessary satellites, and an accurate “fix” on your vehicle’s position may not be possible.

 

The GetiSightTM Website

The GetiSightTM website allows you to display the locations of your device(s) on a map powered by Google Maps™.  This section provides instructions for logging in to the website, including initial sign in for first time users, as well as information on using the web controls provided. We highly recommend that first time users read through the entire manual before use.  The website is designed with predetermined defaults.  Once you are familiar with the website, we recommended that you set your own custom preferences.

Logging In

The GetiSightTM website login page at getiSight.com/tracker can be seen in Figure 1 below.

 

Figure 1 - GetiSightTM Login Page

Signing on for the First Time

You already have an GetiSightTM Account!  When your unit was sent to you, a GetiSightTM website account was automatically setup for you and a Welcome EMAIL was sent to the EMAIL account you provided.  The Welcome EMAIL contains your temporary Username and a Password.  You should change your password to one you can remember the very first time you log in.  You can change your Username or Password from the My Profile menu selection.

Logging In

To log in to your GetiSightTM website account, follow the steps below:

 

  1. From the login page at getiSight.com/tracker, enter your username and password in the appropriate spaces as shown in Figure 2 below:

Figure 2 - Logging In

  1. You may click the Remember me next time checkbox and your username will appear in the appropriate box the next time you visit the site.

NOTE:  This option is not recommended if other people have access to the computer you are using to log in. See Keeping Your Data Safe below.

  1. Click Sign in and you will be taken to your GetiSightTM website map.
  2. If you forget your Username or Password, you can click on the I forgot my username/password link and follow the directions on the website to retrieve or reset your Username/Password.

Adding Additional Devices to Your Account

If you order additional devices, you can specify whether you want them to be added to an existing account.  When shipped to you, the new device(s) will automatically appear when you log in to your account.  Having your account number handy will expedite the ordering process.  You can find it in the My Profile configuration menu.  See Updating Your Profile.

Keeping your data safe

The GetiSightTM tracking device tracks the location of your vehicle as long as the device is powered on.  This information, while a valuable family resource, could also be dangerous in the wrong hands. Stalkers, thieves, or anyone with criminal intent could use the information to maliciously locate your vehicle and its passengers.  It is your responsibility to keep your personal Username and Password secure to prevent unauthorized surveillance of your vehicle.

Reading Your Map

When you have logged in successfully, you will be directed to the map, Figure 3 shows an annotated version of the map showing the basic controls and features outlined in the following section.  When you first sign in, you will see your vehicle in the center of the map. 

Note: the very first time you sign in, if your tracker hasn’t had a clear view of the sky for at least two minutes, you may find your vehicle off the coast of Africa!  This position is the 0’ latitude, 0’ longitude position on the globe.  Once your tracker gets a GPS Fix, it will appear on the map in the proper place.

 

Figure 3 - Your Map

Your Vehicle Icon

Upon signing in, the current position of your vehicle is marked by a small picture of a car shown in the center of your screen as shown in Figure 4.  Your map is, by default, centered on your vehicle.  You may change the icon displayed for each device by selecting from several icons in the Manage Devices configuration menu.  See Configuration Menus.

Figure 4 – Initial Position

Your Route

A colored line matching the color of your car icon shows the route your vehicle has traveled.

NOTE:  Your route is traced by a straight line connecting one position logged by the GetiSightTM tracking device after another.  This line may not necessarily follow the contours of the roads shown on map images powered by Google Maps™.  This is normal, and is not an indication that your vehicle has gone off the road.

Route Markers

Markers along your traveled route:

·         Indicate the direction your vehicle was driving

·         Are color coded to indicate how fast your vehicle was driving

·         Can be clicked to provide information about your vehicle at that point in time (see Figure 5 below)

 

  

Figure 5 - Your Route Markers

Clicking the View Data Detail option in your marker information bubble provides a window as shown in Figure 6 below containing a table of data from your device that includes:

·         Vehicle Speed

·         The Device Time, the date and time the data was transmitted

·         The Odometer recording mileage the device has traveled since initialization

·         The Latitude and Longitude of the device at the time of transmission

·         A Status message that records the reason the device sent the data.

·         The vehicle Heading measured in degrees east of north

·         The GPS Status:

·         Invalid indicates no satellite fix and no previous fix to reference

·         Valid indicates a valid fix

·         Last Valid indicates that positional information is taken from a previous valid fix

·         An indication of the number of Satellites the device is receiving data from.

·         On some devices, a Battery Level indication is shown.

 


 

Data detail for GetiSightTM device Jill's Car [373225] (4/22/2008 10:21:51 AM - 4/22/2008 2:21:51 PM)

Speed

Device Time

Odometer

Latitude

Longitude

Status

Heading (deg)

GPS Status

Satellites

Batt Level (%)

5

11/25/2008 7:45:28 AM

144841.6

29.785700

-95.821850

Reporting 1/8 mile traveled (Vehicle Power)

88

Valid

11

100

25

11/25/2008 7:40:01 AM

144841.4

29.787117

-95.824500

Reporting 1/4 mile traveled (Vehicle Power)

184

Valid

10

100

33

11/25/2008 7:39:30 AM

144841.1

29.791333

-95.824500

Scheduled report while moving (Vehicle Power)

180

Valid

10

100

5

11/25/2008 7:38:59 AM

144840.8

29.794967

-95.824983

Reporting 1/8 mile traveled (Vehicle Power)

180

Valid

10

100

33

11/25/2008 7:38:34 AM

144840.6

29.797967

-95.825000

Scheduled report while moving (Vehicle Power)

179

Valid

10

100

4

11/25/2008 7:38:02 AM

144840.4

29.801683

-95.825067

Reporting 1/8 mile traveled (Vehicle Power)

178

Valid

9

100

35

11/25/2008 7:37:22 AM

144840.1

29.805033

-95.825083

Scheduled report while moving (Vehicle Power)

180

Valid

5

100

0

11/25/2008 7:36:28 AM

144839.8

0.000000

0.000000

Network (re)acquired

0

Invalid

0

100

0

11/25/2008 7:35:48 AM

144839.8

0.000000

0.000000

Ignition ON

0

Invalid

0

100

0

11/25/2008 7:33:11 AM

144839.8

29.806083

-95.831567

Scheduled report with ignition OFF

0

Valid

10

100

 

Figure 6 – Raw Data Detail

Changing How Your Map Displays

Many controls are available on your GetiSightTM website map that allow you to customize how your map and vehicle routes are displayed.  The sections below will guide you in using these controls.  More map display options are available through the Map Settings à Map Preferences menu.

Map Control Panel

The control panel shown in Figure 7 appears above your map.

Figure 7 - Map Control Panel

The control panel contains your configuration menu bar (see Configuration Menus), timeframe controls, and map refresh control buttons.

Using Your Timeframe Controls

By default, your map page displays your vehicles’ routes over the previous 4 hours.

To view routes over a longer period of time:

  1. Click  to select the Previous Hours option ().

 

  1. Click to select the number of hours desired from the dropdown menu shown in Figure 8.

 

Figure 8 - Selecting Previous Timeframe

  1. Click or .  Your vehicles’ routes over the selected previous timeframe will be displayed.

To view route during a selected period starting at a particular day and time:

  1. Click  to select the Hours Starting option ().
  2. Click the dropdown menu for number of hours as shown below.

 

Figure 9 - Selecting Timeframe Starting at a Specific Time

  1. In a similar manner select from the dropdown menus for Month, Day, and Time (available in 1 hour increments).

 

  1. Click  or .  Your vehicles’ routes over the selected timeframe of the selected day will be displayed.

 

To hide your timeframe controls and menu options in order to easily view the map in a small window, click .

The symbol changes to  and your map is now displayed as shown in Figure 10 below.

 

Figure 10 - Timeframe Controls Hidden

To redisplay the timeframe controls and menu options, click .  Your timeframe controls, menu options and the  symbol are now visible.

Refreshing Your Map

To refresh your map at any time, you may click either  available in the upper right-hand corner of your map, or  available beside your timeframe selection options.

Do not use the refresh option available through your browser.

Logging Out

To log out of GetiSightTM, click  available in the upper right hand corner of your map.  Your browser will display the GetiSightTM website login page (see Figure 1).

Map Type

The map that shows your vehicle’s route can be displayed three different ways by clicking one of these three options in the upper right-hand corner of your map. 

 

Clicking Map displays the default view shown in Figure 10 above.  Clicking Satellite displays your route over a satellite image of the map area as shown in Figure 11.  Clicking Hybrid displays your route over a satellite image that is marked with road and feature names from the map view as shown in Figure 12.

  

Figure 11 - Satellite View

 

Figure 12 - Hybrid View

Zooming and Panning

Zooming (getting a closer look at the map for more detail or a wider view to see more area) and panning (moving up, down, right, or left beyond the edges of the displayed map) are controlled by clicking the icons on the left hand side of your map, shown in Figure 13 below.

 

Figure 13 - Pan and Zoom Controls

In addition to these icons, you can recenter the map and zoom in by double clicking on the location you wish to become the new map center, and zoom out by double right-clicking anywhere on the map.

You may also pan across the map in any direction by clicking and holding the left mouse button while your pointer is over the map, then moving the mouse to drag the map in the desired direction.  When you release the left mouse button, the map will be centered in its new position.

Configuration Menus

You can configure how your map looks and how your vehicles are displayed, create contacts and alerts, and edit your profile through configuration menus accessed by clicking the menu bar displayed above your map, shown below.

Figure 14 - Configuration Menu Bar

The selected configuration menu will appear over your map page, which will be grayed out as shown by example in Figure 15 below, and will not be accessible until you click the  icon.  Do not click your browser’s back button.

 

 

Figure 15 - Configuration Menu View

Changing Your Map Settings

The Map Settings configuration menu allows you to select the device(s) that are displayed on the map, how they are displayed, and how often the map refreshes its information.

To change your map settings:

  1. Click Map Settings à Map Preferences on the menu bar.  A configuration menu (see Figure 16 below) will appear.

 

Figure 16 - Map Settings Configuration Menu

  1. Click the checkbox for all devices you want shown on your map.  If you have many devices registered to your account, all of them can be displayed on your map as shown in below by clicking Select All.  Remove all units from your map, click Deselect All.

NOTE:  If you have more than 8 devices selected to display, you will receive the message shown in Figure 17 below.  Routes for your vehicles will not be shown, though all devices will be displayed at their last known location, as shown in Figure 18.

Figure 17 - Selecting More Than 8 Units to Display

 

Figure 18 - Multiple Units at Last Known Location

 

  1. Select the type of map (Map, Satellite, or Hybrid) you prefer as your default map setting when you first sign in. (See Map Type for a description of these options.)
  2. Click the Show GeoFences checkbox if you want your GeoFences displayed on your map, as in Figure 19 below.

Figure 19 - Displaying GeoFences on Map

5.       When the Keep Map Position option is selected, whenever the map is refreshed by clicking Update Locations or by the Auto Refresh feature described below, the map center and zoom level will not change.  When this option is not selected, the map automatically centers on the location of your device or group of devices when it is refreshed.  You can always use Zoom to Fit Map to locate your vehicle(s) on the map.

6.       Click the Auto Refresh checkbox to allow your map to automatically update as long as you’re logged in.  Select the interval at which you want the map to automatically refresh by clicking the dropdown menu, then clicking the desired time period.

NOTE:  If you select the Auto Refresh option, the refreshing of your map will prevent your session from timing out and logging you out automatically.

7.       Click Save and Close to save any changes you have made.

8.       Click  or Cancel and Close to return to your map without saving your changes.

To display a specific address on your map:

1.       Click Map Settings à> Go To Address.  A window will appear as shown in Figure 20.

Figure 20 - Go To Address

 

2.       Enter the desired address and click Go To Street Address.

3.       To close out of this window without displaying a specific address on your map, click  or Cancel and Close.


Updating Your Profile

To update your name, e-mail address, cell phone number, or time zone:

 

  1. Click the My Profile à Edit My Profile menu selection.  The My Profile configuration menu will appear as shown in Figure 21 below.

 

Figure 21 - My Profile Configuration Menu

 

  1. Enter any changes to your name and contact information in the spaces provided.
  2. Select the cell phone provider associated with your cell phone and your preferred time zone by clicking the dropdown menus provided and clicking the desired option.
  3. Select your time zone and if you are in an area that does not observe Daylight Saving Time, uncheck the box below.
  4. To return to your map without saving your changes, click  or Cancel and Close.
  5. To save changes to your profile, click Save and Close.

To change your Username:

 

  1. Click MyProfile à Change Username.  The window below appears as shown in Figure 22.

Figure 22 - Change your Username

  1. Enter your old Username, then enter and your desired new Username twice.
  2. To return to your map without saving your changes, click  or Cancel and Close.
  3. To save changes to your Username, click Save and Close.

To change your Password:

  1. Click My Profile à Change Password.  The window below appears as shown in Figure 23.

 

Figure 23 - Change Your Password

  1. Enter your old password, then enter and your desired new password twice.
  2. To return to your map without saving your changes, click  or Cancel and Close.
  3. To save changes to your password, click Save and Close.

Managing Your Registered Device(s)

To edit the properties assigned to your registered GetiSightTM tracking device(s):

  1. Click the Manage Devices option available at the top of your map. The GetiSightTM Devices screen will appear as shown in Figure 24 below.

 

Figure 24 - Configuring Devices

  1. Click the Select Device dropdown menu to display a list of devices to edit.
    Click the device you wish to edit.
  2. Click  to select the icon you want displayed for this device ().
  3. Click the Device Name box to update your device name.  This field may not be left empty.
  4. Type the Description box to add a brief text description of your device (optional).
  5. Enter the odometer mileage from the vehicle’s odometer if desired and click Set Odometer.  The following message will appear:

Odometer set successfully.

  1. The speed warning feature does not exist on the HW1. You can leave this field blank.
  2. When you are finished updating your device, click Save Changes.  The following message will appear:

Your GetiSightTM device has been successfully changed.

  1. If you do not wish to save the changes you have made, click Cancel Changes.
  2. Click  to return to your map.

Managing your GetiSightTM Users and Contacts

The GetiSightTM website allows you to enter information for multiple Users and Contact information for members of your family, who can then receive alerts and messages about your tracked vehicles’ activities (see Advanced: Managing Alerts).  By adding additional Users, other members of your family or friends can have access to your GetiSightTM website.  You can also setup alerts to send messages to any registered user.  If you want to send an alert message to a non-user, you can add a Contact.  Contacts can be recipients of alert messages, but don’t have a login to access the website. You can also use the Contact feature to send alerts to alternate EMAIL addresses.

Contacts

To create contacts and enter or edit contact information:

  1. Click Users and Contacts à Manage Contacts.  The My GetiSightTM Contacts screen will appear as shown below.

Figure 25 – Manage Contacts

  1. Click Add New Contact and enter information in the fields provided, as shown in Figure 26.

Figure 26 - Contact Information

NOTE:  Fields marked with an asterisk are required for every contact.

  1. To clear any changes you have entered without saving them, clicking Cancel Changes.
  2. When you are finished entering contact information, click Save Changes.  You will see the contact added to the list.  If you want to edit this contact’s information in the future, you can do so by clicking Edit.  To delete the contact, click Delete.

Figure 27 - Manage Contacts

  1. Repeat steps 1-4 to create additional contacts.
  2. Click  to return to your map.

Users

To create additional users for the account:

  1. Click Users and Contacts à Manage Users.  The My Account Users screen will appear as in Figure 28 below.

Figure 28 - Manage Users

  1. Click Add New User.
  2. Enter the new user’s Username.
  3. Enter and confirm the new user’s Password.
  4. Enter the new user’s name and contact information.
  5. Select cell phone provider and preferred time zone from the drop down menus.
  6. Leave the Guest Account option unchecked to allow the new user full access to view and edit all GetiSightTM website features, or check this option to limit the new user to viewing the map.
  7. When you are finished entering contact information, click Save Changes.
  8. To clear any changes you have entered without saving them, click Cancel Changes.
  9. Repeat steps 2-8 to create additional users.
  10. Click  to return to your map.

Creating Alerts

Selecting the Create Alerts option from the configuration menu reveals the following options for creating new alerts.

·         New Speeding Alert – Allows you to create an alert message that is sent when your vehicle goes faster than your user-defined Speed Limit.

·         New GeoFence Alert – Allows you to create an alert message whenever your vehicle enters or leaves an area you specify.

·         New Button Alert – Allows you to create an alert message that will be sent when a button is pressed on your GetiSightTM tracking device.  Note: The button alert only pertains to the personal tracking device and is not applicable to the HW1 tracking device.

New Speeding Alert

To create a new speeding alert:

  1. Click Create Alerts à New Speeding Alert.  The configuration menu in Figure 29 is displayed.

Figure 29 - New Speeding Alert Menu

  1. Click to select the device you want to create the alert for.
  2. Under Speed Limit type in the speed you wish to create the alert for.  Any time your vehicle travels above this speed, a notification will be sent.
  3. Under Message Text type in the text you wish the notification to contain.
  4. Under Recipients is a list of all the contacts you have entered for your GetiSightTM website account (see Managing Your GetiSight Contacts).  For each contact you want the notification sent to, click the type(s) of notification you want sent.
  5. If you would like your GetiSightTM device to beep when the device posts an alert that the speed limit has been exceeded, click Beep Device When Alert is Triggered. Note: This feature only pertains to the personal tracking device and is not applicable to the HW1 tracking device.
  6. Under Save Alert type the name of your new alert and click Save and Close.
  7. To clear any information you have entered without saving, click Cancel and Close or  to return to your map.
  8. Note the  symbol next to the check box for Sunny’s text message alert.  This appears whenever there is no cell phone entry designated for a contact.  In this case Sunny will be able to receive EMAIL alert notifications only.

New GeoFence Alert

To create a new GeoFence and alert:

  1. Click Create Alerts à New GeoFence Alert.  The configuration menu in Figure 30 is displayed.

Figure 30 - Creating a GeoFence

2.       Click on the map to set the first point of your GeoFence.

3.       Click elsewhere on the map to outline the area you want your GeoFence to surround.

4.       To clear the points you have set and begin defining your GeoFence again, click Re-draw GeoFence.

5.       To complete your GeoFence, click the first point you created to close the fence outline.  When your fence has been successfully created, a message appears as shown in Figure 31Figure 32 below.

Figure 31 - GeoFence Complete

NOTE:  Be sure to set your GeoFence boundaries around a large enough area to allow your device to post a reading while inside.  If your area is too small, your device may not have time to detect that your vehicle is within the GeoFence before your vehicle leaves the boundaries.  If the area is too small, you will not received the expected alert, or you may receive multiple alerts that your vehicle has left the GeoFence when in fact it is stationary, due to GPS location errors that might occur in a garage, for instance.

6.       Click OK then Next>> to continue to the menu shown in Figure 32 below.

 

Figure 32 - Creating a New GeoFence Alert

7.       Select the device you want to create the GeoFence Alert for.

8.       If you wish the alert to be sent only when the vehicle exceeds a specific speed while inside the GeoFence, select the Speed Limit option and enter the desired speed.

9.       Under Message Text enter the notification you want sent.

10.   Under Recipients select the type of notification you want sent to each contact you want notified.

11.   If you want the device to beep when it sends an alert that the GeoFence boundary is crossed, click the Beep Device When Alert is Triggered option.

12.   Enter a name for your new GeoFence alert.

13.   To return to the previous screen and redraw your GeoFence, click << Previous.

  1. To save your new GeoFence alert, click Save and Close.
  2. To clear any information you have entered without saving, click Cancel and Close or  to return to your map.
  3. As with the speeding alert, the  symbol next to the check box for Sunny’s text message alert appears whenever there is no cell phone entry designated for a contact.  In this case Sunny will be able to receive EMAIL alert notifications only.

Advanced: Managing GeoFences

The Manage GeoFences configuration menu available under Advanced allows you to maintain GeoFences you have already created, or create new GeoFences.  Once created, you can setup an Alert to notify you when your vehicle has entered or left the GeoFenced area (see Advanced: Managing Alerts).  To access this menu:

  1. Click Advanced à Manage GeoFences.  The configuration menu shown in Figure 33 is displayed.

Figure 33 - My GeoFences

  1. To edit a GeoFence, click  in the Edit column next to the desired GeoFence.  The GeoFence is displayed on the map.

 

  1. Click the Re-draw GeoFence above the map on the right-hand side to clear the displayed GeoFence and redraw it by clicking points in the map surrounding the fenced area.

 

  1. Click Cancel to clear the changes without saving.

 

  1. To save your updated GeoFence, click Save GeoFence Change, found above the map on the left-hand side.

 

  1. Click  in the Delete column next to the desired GeoFence to delete the GeoFence.

 

  1. Click Create New GeoFence to create a new GeoFence.  You may create a GeoFence by clicking points on the map surrounding the area you want fenced, providing a Name in the space provided above the map on the left-hand side, and clicking Save New GeoFence to save or Cancel to clear your changes without saving.

 

  1. Click  to return to your map.

 

Advanced: Managing Alerts

The Manage Alerts configuration menu available under Advanced allows you to view and edit any of your alerts.  To access this menu:

 

  1. Click Advanced à Manage Alerts.  The configuration menu shown in Figure 34 is displayed.

Figure 34 - Manage Alerts Configuration Menu

  1. If the alert is active,  appears in the Active column next to that alert.  To deactivate the alert, click .  The symbol changes to  and the alert will no longer generate notifications.
  2. If the alert is inactive,  appears in the Active column next to that alert.  To activate the alert, click .  The symbol changes to  and the alert will generate notifications when its conditions are met
  3. Click  in the Delete column next to the desired alert to delete the alert.
  4. Click  in the Edit column next to the desired alert to bring up the Alert Settings shown in Figure 35.  You can then make any changes and click Save Changes to save your changes or Cancel to clear them without saving.

Figure 35 - Alert Settings to Edit

  1. To create a new alert from this menu, click Create New Alert.  The menu below appears.

 

Figure 36 - Alert Settings for New Alert

NOTE:  Multiple conditions can be defined for a single alert.  The alert will only be triggered if all conditions are true.  See Creating Alerts for more information.

 

  1. Customize your new alert and click Save New Alert to save changes or click Cancel to clear changes without saving.

 

  1. Click  to return to your map.

Help

Clicking help will bring up a window containing links you can click to access a number of help and information resources for your GetiSightTM tracking system, as shown in Figure 37.

 

 

Figure 37 - Help Menu

Using Your GetiSightTM Tracking System

What the System Is For

The GetiSightTM tracking system is a valuable resource for monitoring the most important people in your life.  It can be a helpful tool for allowing the parents of teenaged drivers to stay informed of their children’s locations and driving habits.  In providing this resource, however, the makers of the GetiSightTM tracking system are in no way advocating the propriety or effectiveness of any particular parenting style.

Using the Map to Find Your Vehicle

Logging in to the GetiSightTM website will immediately bring you to your map, displaying a map with the current location of your vehicle in the very center.  To view areas of the map outside of this view (for example, to trace the route your vehicle has traveled beyond the current map boundaries) follow the instructions found in Zooming and Panning.

·         Zooming in gives you a more detailed view of the map while zooming out gives you a wider view, covering more geographical area.

·         Panning moves the center of the map north, south, east, or west to allow you to see geographical features in those directions.

 

If you would rather see a particular geographical area stationary on your map regardless of where your vehicle is, follow the guidance for keeping your map stationary provided in step 3 of Changing Your Map Settings.

Making Sure Your Vehicle Is Where it Is Supposed to Be

The ability to find your vehicle on the map provided by the GetiSightTM website at any time and to trace the route your vehicle has traveled over any timeframe allows you to:

·         Keep track of how well your young drivers are following the boundaries you set on their newly-earned driving privileges and

·         Monitor the safety of your family and vehicle.

 

In addition to the ability to know at any time where your vehicle is, GetiSightTM tracking system provides you with the ability to customize this product to the boundaries you set by allowing you to set up alert notifications sent to you via e-mail, cell phone text messages, or both.

 

Using the GeoFence features, you can create alerts that notify you when your vehicle enters an area that is off limits or leaves an area where it is supposed to be at certain times and days

 

For guidance in using these features, see Creating Alerts.

Watching your Vehicle’s Speed and Setting Speed Limits

The GetiSightTM tracking device and website provide multiple ways to monitor your vehicle’s speed, both from your computer and inside your vehicle.

·         The arrows and stop icons shown along your vehicle’s route on the map are color coded by travel speed, and can be clicked to give a speed reading for your vehicle at the time that position was logged.  See Route Markers.

·         You can create your own custom alert that will notify you via e-mail or a text message to your cell phone when your vehicle exceeds a speed you have set for that alert.  See New Speeding Alert for guidance on this option.

·         The device will emit a beep when it detects that your vehicle is traveling at or over a user-determined speed.  To set this speed see Managing Your Registered Device(s).  You may also instruct the device to beep when an alert condition is detected.  See Creating Alerts.

Keeping Track of Miles

The GetiSightTM website allows you to enter the odometer reading from your vehicle(s) (see step 8 of Managing Your Registered Device(s)) and then provides an approximate reading of the mileage on your car along with speed and location when you click a route marker on your map.

 

NOTE:  Your route is calculated by measuring as the crow flies between positions along the route, approximately every two seconds.  Therefore your vehicle’s exact travel path may be slightly different (typically longer) than the path measured by the device. False GPS readings can also affect the accuracy of the odometer. If you use the odometer feature, it is important to periodically check the reading on your vehicle’s odometer and update, if necessary, your entry on the GetiSightTM website.

The GetiSightTM Tracking System as a Tool

The GetiSightTM tracking device and GetiSightTM website are provided as a valuable resource for monitoring the use of your vehicle(s).  GPS technology allows an excellent approximate location and speed for the device, but it is important to remember that speeds and positions are not always exact.  The device makes a data transmission roughly every 30 seconds, but does not provide information between those transmissions.  For this reason, you will notice that the points of data transmission marking your routes are connected with straight lines as the crow flies and only approximate the path your vehicle has traveled.  You will also notice that even when your vehicle is stationary, your device may transmit a slightly different position from one scheduled data transmission to the next.  This is magnified if your vehicle is in a parking garage, or your garage at home.  This is normal behavior for your device, and should not prevent the GetiSightTM tracking system from being an effective tool for tracking your vehicle.

Tricking the GetiSightTM Tracking Device

Two simple ways of preventing the tracker from logging the vehicle’s route are:

·         Removing power to the device so that it shuts off and does not log driving events

·         Moving the device to an alternate power source (such as another vehicle)

 

The GetiSightTM tracking device does not stop working just because you unplug it from your vehicle, but will simply switch to battery power.  It is capable of operating normally for several hours from its battery.  When the device switches to battery power, it posts this fact to the GetiSightTM website[1].  You will see this indication in the Status column of the detailed data.  See Route Markers.  You can use this information, along with comparing the odometer reading from the website with the actual reading on the car at some later time, to help you decide if your teen is trying to prevent you from seeing where he or she has been.

 

 

 

 

Tutorial cases

A Helpful Reminder – Setting a GeoFence Alert

Jack wants to receive a text message on his cell phone when Jill arrives at school in the morning and leaves in the afternoon.  He creates a GeoFence alert following the steps below.

 

  1. He logs into the GetiSightTM website.
  2. He clicks Create Alerts à New GeoFence Alert.
  3. He pans and zooms the map as needed until Jill’s school is visible.
  4. He draws a GeoFence around Jill’s route big enough allow for GPS error, then clicks >>Next.
  5. He completes the alert settings as shown in Figure 38, then clicks Save and Close.

 

 

 

 

Figure 38 - GeoFence Example

 

Jack will now receive a text message on his cell phone when Jill’s vehicle enters or leaves the GeoFence around her school.


Setting a Speed Alert Depending on Location

Jill has received a warning for driving too fast through her family’s neighborhood.  But it’s hard for even experienced drivers to remember to slow down enough, after leaving the freeway on the way home from a long day at school or work.  Since Jill loses track of how fast she is driving, Jill and her father agree to set an alert that will cause the GetiSightTM tracker in her car to send him a text message when she drives over 30 mph, but only in the her neighborhood around her house and school, following the steps below:

 

  1. They log in to the GetiSightTM website.
  2. They pan and zoom the map as needed until Jill’s entire route from highway to home is visible.
  3. They click Create Alerts à New GeoFence Alert.
  4. They pan and zoom the map as needed until Jill’s entire route through their neighborhood is visible.

 

 

 

 

 

Figure 39 – Speeding and GeoFence Alert Example

  1. They draw a GeoFence around Jill’s route, leaving a large enough margin to allow for GPS error, then click >>Next.
  2. They set the speed limit for the alert to 30 mph. They complete the alert settings as shown in Figure 39, then click Save and Close.

The GetiSightTM tracking device in Jill’s vehicle will send a text message alert to her father each time the device detects a speed above 30, when she is within the boundaries drawn around her route home from school, after leaving the freeway.

NOTE:  All conditions defined in setting up the alert must be true for an alert to be sent.

NOTE:  Alerts are generated when the device sends a status message that meets the alert conditions.  This may take up to 30 seconds from the time conditions are met to the time the alert is sent.  These alerts can only serve as helpful tools, and cannot substitute for learned safe driving habits.

Troubleshooting

Basic Troubleshooting Steps

If you encounter any difficulty in using the GetiSightTM tracking system, please review applicable sections in this manual and verify that your device installation and website account settings are correct.  If the problem persists, refer to the sections below for help.

Browser Compatibility

The GetiSightTM website is compatible with the following browsers:

·         Microsoft Internet Explorer 6.0 & 7.0

·         Mozilla Firefox 2.0

·         Safari Version 2.0 & 3.0

 

The website may not look or act as expected when viewed using an incompatible browser.  If you experience problems with your GetiSightTM website account, make sure you are viewing it on one of the browsers listed above.

 

Frequently Asked Questions (FAQs)

This section contains some of the most frequently asked questions and is a good reference when you are trying to resolve a problem:

 

Q: What is GPS?

A: GPS stands for Global Positioning System which is a system of satellites that transmit information to a GPS device giving it is position on earth. The positioning information is typically accurate to within several feet.

Q: How do I see the information from the GetiSightTM tracker?

A. A user logs into our secure website, enters their username and password then views the location information online. The Web application utilizes Google Maps to show where the GetiSightTM tracker is and where it has been. 

Q: Can other people login and see my data?

A: No one can see the data from your tracker unless you want them to.  You can create a user account with a separate login and password for other people that you want to view your account.  Always keep your user-id and password confidential.

Q: Is there any other way to see information from the GetiSightTM tracking device.

A: The easiest way to see information from the GetiSightTM tracker is to login to our Web application on a computer. Alternatively a user can set alerts and be notified via email or text messages when certain things occur.

Q: What information is available via the notification process?

A: An enclosed area can be created on the user application website utilizing Google maps that will allow you to know when the GetiSightTM tracker has crossed into a specific location. This is typically referred to as a Geofence area. Your phone can receive a text message stating that the GetiSightTM device has crossed into or out of the Geofence.

Q: Is the information displayed in real-time.

A: Yes the information is effectively real-time. The device posts new location information approximately once every 30 seconds along with the time the data was acquired.

Q: Can I see where the GetiSightTM tracker was yesterday or last week?

A: Yes, you can view the data that has been collected by the GetiSightTM tracker as far back as 30 days. After 30 days the data is no longer available. 

Q: When using a device in a car; can I be notified when the car is speeding?

A: Yes, again using our user web application, speed alerts can be set so that you are notified via email or text messages when the car exceeds your stated speed limit. Different speed alerts can also be set for each Geofence area that you create.

Q:  How is the device installed in a car?

A: Typically, your GetiSightTM device is installed under your dashboard by a trained installer.

Q: Can I see multiple GetiSightTM device locations on one map?

A: Yes, the tracking site allows you to view multiple devices on one map.

Q:  Are teens receptive to the GetiSightTM monitoring device?

A:  Yes. When teenagers reach driving age they want to drive! The device is developed to help protect your teen driver. With the device mounted in a vehicle it will give parents peace of mind knowing where their teen drivers are and how they are driving and this will usually lead to more frequent use of the car for the teen.

Q: How do I know what the lights on the front of the devices are telling me?

A: See Description of Indicators (Lights).

Q: Is Google Maps the only way to view the GPS tracking system?

A: Yes, but you do not have to view the tracker position all the time in order for it to be a useful tool.  Try setting up GeoFences to send you a message when your vehicle enters or leaves areas you define.  See New GeoFence Alert.

Q: Is there a local service center; customers can go to if they need a replacement or any technical question?

A: No, but you can always call our technical support center at 1-877-900-4744.  If your unit needs to be replaced, they can issue a return authorization and send you a new unit.

Q: What if I lose my username and password?

A: As long as you can retrieve EMAIL, you can retrieve your password and username.  Click (I forgot my username/password) on the sign in page.  If you don’t remember what EMAIL address you used, call customer service at 1-877-900-4744.

Q: Where do I get my user name and password?

A: When you order your device, a Welcome EMAIL is sent to the EMAIL address you specified on your order.  That Welcome EMAIL has your temporary username and password.  You may change your Username and Password at any time from the My Profile menu selection.

A: Where can I take my unit?

Q: Your unit will work anywhere within the US that is served by AT&T’s GPRS data service.  You can see the coverage map at http://www.wireless.att.com/coverageviewer/.  Be sure to click the ‘Data’ tab:

A: What if I am outside of AT&T GPRS coverage area for a short time?

Q: Your unit contains a store-and-forward capability that will remember each time the unit posts data.  When the device comes back into range, it will re-transmit all of the posts that were attempted when the devices was out of range to the server and they will appear on the map.

Q: My unit didn’t follow the road for several miles, was my vehicle in flight?

A: No, don’t worry, your vehicle was on the road, the problem was probably just the GPS failing to get an adequate fix.  We call these “flyovers.”  There can be several reasons this happened:

1.       Your unit isn’t getting a good enough view of the sky.  Try repositioning the antenna until you get reports from the unit that show six or more satellites in the Data Detail.

2.       If your flyover occurs consistently after leaving a location where the unit has been idle for more than an hour, the flyover is likely due to a normal time-to-first-fix.  We expect the unit to begin to be able to calculate it’s location from the satellite data within about a minute.  In certain cases due to satellite positioning, weather conditions, the length of time the unit is off, etc, this could take up to two minutes or maybe slightly longer if the unit doesn’t have a clear view of the sky.  If this is the case, try the suggestions from # 1.

3.       Your unit has lost sync with the cellular network. As with cell phones, there are times when the connection gets dropped, more likely due to network conditions, switching cell towers, etc.  Under certain circumstances, the unit cannot detect that it has been dropped from the network for several minutes.  There are safeguard mechanisms that detect this outage and force a re-connect, but during the outage no postings occur.  If this occurs consistently, contact technical support.

Safety

Keeping Your Data Safe

The GetiSightTM tracking device tracks the location of your vehicle and its passengers as long as the device is powered on.  This information, while a valuable family resource, could also be dangerous in the hands of stalkers, thieves, and anyone with criminal intent.  It is your responsibility to keep your personal sign in information secure and prevent unauthorized surveillance of your vehicle.

Where Operation Is Prohibited

The GetiSightTM tracking device is not approved for use anywhere that cell phones are prohibited. Do not use your tracker in an aircraft or where cell phone operation is prohibited near explosive environments. Disconnect the power connection and cellular (violet) antenna connections before entering areas where cell phone operation is prohibited.

Being aware of and obeying all federal, state, and local restrictions on the use of the GetiSightTM tracking device and similar devices is the responsibility of the owner.

Battery Disposal

Lithium ion batteries are classified by the federal government as non-hazardous waste and are safe for disposal in the normal municipal waste stream.  These batteries, however, do contain recyclable materials and are accepted for recycling by the Rechargeable Battery Recycling Corporation’s (RBRC’s) Battery Recycling Program.  Please call 1‑800-8-BATTERY for information on recycling your used Lithium Ion battery, or go to the RBRC website at www.rbrc.org for additional information.

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits pursuant to Part 15 Subpart B, Part 22, and Part 24 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation. This equipment generates, uses, and can radiate radio frequency energy and, if not used in accordance with instructions, can cause harmful radiation to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference in radio and television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Increase the separation distance between the equipment and the receiver.
  • Contact Everyday Logix Technical Support for assistance.

Changes or modifications to this equipment not expressly approved by Everyday Logix could void the user’s authority to operate the equipment.

 


 

 

 

 

 

 



[1] Remember that many Japanese and Korean cars remove power from their power ports and cigarette lighters when the key is turned off.